In this episode of the Change Management Podcast, Mark Jackson is joined by Henry Engelhardt, founder and former CEO of Admiral Group, to explore the powerful role of culture in organisational success. Henry reflects on Admiral’s remarkable journey from its launch in 1993 to becoming the UK’s largest car insurer, highlighting how a strong workplace culture was fundamental to that growth. He shares his perspective on what culture really means in practice, how it drives performance, and why creating a great place to work is key to delivering outstanding results. Together, they delve into the nuances of leadership, employee engagement, and the link between a thriving culture and long-term success.