How a Telephone Consultation Model Eased Call Burden for Frontline Specialists

Closing the Research-to-Practice Gap: Dr. Mark Bauer, Professor of Psychiatry Emeritus at Harvard Medical School, and Dr. JoAnn Kirchner, past Director of the Veterans Healthcare Administration Behavioral Health Quality Enhancement Research Initiative and staff at Central Arkansas Veterans Healthcare System and Professor of Psychiatry and Behavioral Sciences at the University of Arkansas for Medical Sciences, discuss how physicians and other health care leaders can better translate research into practice using implementation science frameworks. Explore the De-Implementation Checklist here: https://bit.ly/3CLoTIR Explore the Change Management and Organizational Development Toolkit: https://bit.ly/49UXG4t Explore the AMA's practice transformation research: https://bit.ly/49YFRRV by AMA STEPS Forward® podcast

23 min listen

Frontline Connect: Eliminating Barriers to Mental Health Services for the Health Care Workforce: Dr. Gaurava Agarwal, Vice President and Chief Wellness Executive at Northwestern Medicine, discusses Frontline Connect: Mental Health Care for the Health Care Workforce, an initiative by the Center for Workplace Mental Health (a program of the American Psychiatric Association Foundation) that provides leaders of health systems with high-impact resources and strategies to improve access to mental health services for the health care workforce. Get the Frontline Connect Toolkit: https://frontlineconnect.org Learn more about the Center for Workplace Mental Health at the American Psychiatric Association: https://workplacementalhealth.org Explore the AMA Wellness-Centered Leadership Playbook: https://bit.ly/4cRjJM2 by AMA STEPS Forward® podcast

21 min listen

CLAIM CME: Private Practice: Attending to Business – Sustaining Your Private Practice: Don't forget to claim CME with the Private Practice: Attending to Business mini-series. Listen to Episode 2 (originally aired March 22, 2023) and follow this link to get credit: https://bit.ly/Ep2CME In episode 2 of this mini-series, hosts Meghan and Taylor explore strategies for mitigating risks, leveraging one's network, and remaining nimble in your practice. They also discuss why private practice is still a viable option for many physicians. Resources: HPPP White Paper- http://bit.ly/3IU7rEy Private Practice Playbook - http://bit.ly/3EqYEJI Private Practice Simple Solutions - http://bit.ly/41TQTF9 by AMA STEPS Forward® podcast

19 min listen

CLAIM CME: Private Practice: Attending to Business – Starting Your Own Private Practice: Don't forget to claim CME with the Private Practice: Attending to Business mini-series. Listen to Episode 1 (originally aired March 8, 2023) and follow this link to get credit: https://bit.ly/Ep1CME In this episode, hosts Meghan and Taylor identify common challenges faced by physicians starting a private practice and explore key elements to implement when it comes to building a successful and sustainable private practice. Resources: De-implementation checklist - http://bit.ly/3CLoTIR Saving Time Playbook - http://bit.ly/3mtxBXc Lean module - http://bit.ly/3JfSBto PDSA module - http://bit.ly/3ISLlCc by AMA STEPS Forward® podcast

17 min listen

REPLAY: What Does the Future Hold for the Culture of Medicine?: In case you missed it, check out this episode of the AMA STEPS Forward® podcast (originally aired October 25, 2023): Listen to the American Conference on Physician Health’s first-ever live podcast discussion on the 2023 conference theme: Building the Workplace of the Future, with host Dr. Kevin Hopkins and guests Dr. Bryan Bohman (Stanford Medicine), Dr. Lotte Dyrbye (University of Colorado School of Medicine), and Dr. Colin West (Mayo Clinic). ICPH 2024 Call for Abstracts Don’t miss your chance to present at the 2024 International Conference on Physician Health™. Submit an abstract by April 12, 2024 and join physicians and researchers from across the globe in Halifax, Nova Scotia, this October. https://bit.ly/4awTNTT by AMA STEPS Forward® podcast

27 min listen

REPLAY: A Busy Physician's Guide to Prediabetes & Diabetes: In case you missed it, check out this episode of the AMA STEPS Forward® podcast (originally aired November 8, 2023): Hosts Dr. Marie Brown and Dr. Jill Jin discuss an efficient team-based approach to managing prediabetes and diabetes, pinpointing opportunities to improve the health of patients while saving care team time. Explore the Team-Based Care of Type 2 Diabetes and Prediabetes: https://bit.ly/3PgmgEm Explore the Getting Rid of Stupid Stuff toolkit: https://bit.ly/47yUN9p Check out the Team-Based Approach to Treating Prediabetes webinar here: https://bit.ly/3rqhXyG Check out the AMA Prediabetes Quality Measures webinar here: https://bit.ly/3PJUh0m This podcast episode is supported by Cooperative Agreement number OT18 1802: Strengthening Public Health Systems and Services Through National Partnerships to Improve and Protect the Nation’s Health, funded by the Centers for Disease Control and Prevention. Its co by AMA STEPS Forward® podcast

18 min listen

REPLAY: Work Smarter, Not Harder: Templated Forms for Independent Physicians: In case you missed it, check out this episode of the AMA STEPS Forward® podcast (originally aired August 23, 2023): Dr. Carolynn Francavilla, private practice physician and Chair-Elect for the AMA’s Private Practice Physician Section, joins guest host Taylor Johnson, manager of AMA Physician Practice Development, to discuss the Private Practice Playbook: Sample Forms Appendix: a collection of templated forms for independent physician practices that address patient, employee, and administrative needs. Explore the Sample Forms Appendix here: https://bit.ly/3P6GBgO Explore the Private Practice Playbook here: https://bit.ly/PrivatePracticePlaybook by AMA STEPS Forward® podcast

14 min listen

REPLAY: Practical Strategies for the Wellness-Centered Leader: In case you missed it, listen to one of the most popular episodes on the AMA STEPS Forward® podcast (originally aired November 1, 2023): Dr. Kevin Hopkins and Dr. Jill Jin discuss what it means to be a wellness-centered leader. They also explore strategies for building trust throughout health care organizations, engaging in listening campaigns, and creating a culture of wellness. Explore the Wellness-Centered Leadership Playbook: https://bit.ly/3OVigu7 Get the De-Implementation Checklist: https://bit.ly/3CLoTIR Explore the Getting Rid of Stupid Stuff Toolkit: https://bit.ly/47yUN9p Explore the Listening Campaign Toolkit: https://bit.ly/3OtCScL Listen to the podcast episode Listening Campaigns: Engage Physicians, Uncover Sources of Burnout: https://bit.ly/46dFGBe by AMA STEPS Forward® podcast

21 min listen

Write Shorter Notes: Implementing a Standardized Progress Note Template: Dr. Peter Kleinschmidt and Dr. Heidi Twedt, University of Wisconsin, share their insights after implementing a standardized progress note template to reduce note length at their institution. Explore the Debunking Regulatory Myths series: https://bit.ly/DebunkingRegulatoryMyths Explore the Simplified Outpatient Documentation and Coding toolkit: https://bit.ly/3P3cczn by AMA STEPS Forward® podcast

24 min listen

GROSS: Get Rid of Stupid Stuff!: Dr. Melinda Ashton, Former Executive VP at Hawaii Pacific Health, and Tracy Methered, Director of Clinical Informatics and Epic Nursing Liaison at Hawaii Pacific Health, discuss GROSS – or Getting Rid of Stupid Stuff: a system-wide program developed by their team to reduce meaningless documentation requirements within the electronic health record. Explore the GROSS Toolkit: https://bit.ly/47yUN9p Explore the Saving Time Playbook: https://bit.ly/3mtxBXc Explore the Debunking Regulatory Myths series: https://bit.ly/DebunkingRegulatoryMyths by AMA STEPS Forward® podcast

27 min listen

The Behavioral Health Integration Collaborative Part 2: Neurology: Dr. Natalia Rost, President-Elect and Vice Chair of the Committee on Public Engagement for the American Academy of Neurology (AAN), joins guest host Dr. Sea Chen to discuss what the AAN hopes to achieve through joining the AMA’s Behavioral Health Integration Collaborative, a group dedicated to catalyzing effective and sustainable integration of behavioral and mental health care into physician practices. She also discusses the AAN’s Brain Health Initiative and why integrating behavioral health into neurological care is so important. Register for the upcoming webinar Addressing the Behavioral Health Care Needs of Our Veterans here: https://bit.ly/3HGhQ6t Explore the BHI Collaborative’s Compendium here: https://bit.ly/3rmQCgP Explore the BHI Collaborative’s webinar series here: https://bit.ly/3SExup3 Learn more about the AAN and its Brain Health Initiative: https://bit.ly/3I23PAg by AMA STEPS Forward® podcast

17 min listen

The Behavioral Health Integration Collaborative Part 1: Cardiology: Dr. Richard Kovacs, Chief Medical Officer of the American College of Cardiology (ACC), joins guest host Dr. Sea Chen to discuss what the ACC hopes to gain by joining the AMA’s Behavioral Health Integration Collaborative, a group dedicated to catalyzing effective and sustainable integration of behavioral and mental health care into physician practices. He shares recent wins, challenges, and insights on the group’s journey toward behavioral health integration in the subspecialty of cardiology. Register for the upcoming webinar Addressing the Behavioral Health Care Needs of Our Veterans here: https://bit.ly/3HGhQ6t Explore the AMA’s Behavioral Health Integration Compendium here: https://bit.ly/3rmQCgP Explore the AMA’s Behavioral Health Integration webinar series here: https://bit.ly/3SExup3 by AMA STEPS Forward® podcast

17 min listen

‘I felt such a shame to be me’: How One Medical Educator is Working to End Mental Health Stigma in Medicine: Dr. Michael Foti, Clinical Assistant Professor of Internal Medicine and Standardized Patient Program Coordinator at Touro College of Osteopathic Medicine, shares his personal story of burnout, grief, and mental health struggle after conducting his internship in an ICU during the height of the COVID-19 pandemic. He also offers insights on how medical educators can help transform the culture of medicine by sharing their stories with their students. Explore more AMA STEPS Forward® physician burnout resources: https://bit.ly/3ugIDmM by AMA STEPS Forward® podcast

27 min listen

Connecting the Dots Between Social Determinants of Health and Climate Change: Dr. Jerry Abraham, Kedren Health, shares his experience participating in the Medical Justice in Advocacy Fellowship, an education initiative from the AMA and the Satcher Health Leadership Institute at the Morehouse School of Medicine. He also discusses how he’s been able to connect the dots between climate change and health equity in his day-to-day work as a physician, both in the office and in street medicine. Explore the Social Determinants of Health Toolkit: https://bit.ly/3vpunZb Explore the Racial and Health Equity: Concrete STEPS for Health Systems Toolkit: https://bit.ly/3S6LeIX Explore the Racial and Health Equity: Concrete STEPS for Smaller Practices Toolkit: https://bit.ly/3TIEe6u by AMA STEPS Forward® podcast

25 min listen

Rapid Supportive Debriefs: A Tool for Embodying Wellness-Centered Leadership After Stressful Events: Dr. Greg Wallingford, Associate Program Director for the Hospice and Palliative Medicine Fellowship and Course Director for the Leadership Curriculum at Dell Medical School at the University of Texas, Austin, shares how his team developed a rapid debriefing tool to support teams after stressful events. He also draws the connection between well-being and leadership, sharing strategies for bringing everyday leadership skills to teams when they need them the most. Explore the Wellness-Centered Leadership Playbook: https://bit.ly/3OVigu7 Listen to the podcast episode Practical Strategies for the Wellness-Centered Leader: https://bit.ly/3NL75Do by AMA STEPS Forward® podcast

31 min listen

Reduce Burnout, Improve Self-Compassion with Group Coaching for Even the Busiest Physician: Drs. Tyra Fainstad and Adrienne Mann, University of Colorado Medicine, join host Dr. Jill Jin to discuss Better Together: a four-month, fully virtual group coaching program for physicians, trainees, and APPs. They explore the program’s coaching methods, as well as its positive impacts on reducing burnout and imposter syndrome, as illustrated by their randomized clinical trial results. Learn more about Better Together Physician Coaching here: https://bit.ly/3velgu1 Read Effect of a Novel Online Group-Coaching Program to Reduce Burnout in Female Resident Physicians: https://bit.ly/3tzj6EV Read Online Well-Being Group Coaching Program for Women Physician Trainees: https://bit.ly/3NwdHp5 Read Impact of an Online Group Coaching Program for Medical Trainees: a Qualitative Analysis: https://bit.ly/3tIZgY8 Read Better Together: A Novel Online Physician Group Coaching Program to Reduce Burnou by AMA STEPS Forward® podcast

31 min listen

Listen and Be Curious: Strategies to Build Relationships and Solve Problems Together: Dr. Anne Pendo, internal medicine physician and Senior Medical Director for Physician and APP Experience at Intermountain Health in Utah, joins host Dr. Kevin Hopkins to discuss the caregiver well-being initiatives offered at Intermountain Health. She shares insights for leaders looking to create a culture of well-being and offers tips for fostering community in order to better solve problems together. Explore the Wellness-Centered Leadership Playbook: https://bit.ly/3OVigu7 Listen to the podcast episode Practical Strategies for the Wellness-Centered Leader: https://bit.ly/3NL75Do by AMA STEPS Forward® podcast

35 min listen

REPLAY: Reframing Compassion Fatigue: Compassion as a Tool for Combating Burnout: In case you missed it, listen to one of the most popular episodes on the AMA STEPS Forward® podcast (originally aired March 1, 2023): Dr. Rola Hallam, British-Syrian consultant anesthetist, humanitarian, and founder of CanDo, a social enterprise that enables local, frontline health care workers to provide health care to their own war-affected communities, shares the story of her “valley of darkness” and how compassion can be a tool to combat burnout. Collective Trauma Toolkit: http://bit.ly/3KGjF64 by AMA STEPS Forward® podcast

30 min listen

REPLAY: A System-Level Approach to EHR Inbox Reduction: In case you missed it, listen to one of the most popular episodes on the AMA STEPS Forward® podcast (originally aired June 14, 2023): Dr. Jane Fogg, MD, MPH shares her experience leading a system-level initiative aimed at reducing the burden of the EHR in-basket. Host Dr. Christine Sinsky, MD also follows up with some audience-submitted questions about regulatory compliance, the initiative’s impact on patient care, and more. To view the webinar that this episode was pulled from: https://bit.ly/3NqpyW6 Taming the EHR Playbook: https://bit.ly/3CsIqNK EHR Inbox Management Toolkit: https://bit.ly/3PbkAxN De-implementation Checklist: https://bit.ly/3CLoTIR Annual Prescription Renewal Toolkit: https://bit.ly/3mKY6rs Debunking Regulatory Myths Series: https://bit.ly/DebunkingRegulatoryMyths by AMA STEPS Forward® podcast

42 min listen

REPLAY: This is My Story: A Humanistic Approach to Care: In case you missed it, listen to one of the most popular episodes on the AMA STEPS Forward® podcast (originally aired April 26, 2023): Chaplain Elizabeth Tracey, creator of John Hopkins’ This is My Story initiative, shares how she designed a program that enables patients who are unable to speak to share their stories through interviews with family members and loved ones. To learn more about This is My Story: https://bit.ly/41KsKRe by AMA STEPS Forward® podcast

30 min listen

REPLAY: How to Master Communicating with the Most Challenging Personalities in your Life: In case you missed it, listen to one of the most popular episodes on the AMA STEPS Forward® podcast (originally aired March 15, 2023): Dr. Neha Sangwan, internal medicine physician and founder of Intuitive Intelligence, shares practical strategies for navigating conflict, miscommunication, and even the most challenging personalities in your life. For more resources for combatting burnout visit: stepsforward.org For more info about Dr. Neha: doctorneha.com by AMA STEPS Forward® podcast

32 min listen

A Skeptic’s Guide to 90x4 Annual Prescription Renewals: Dr. Jill Jin and Dr. Marie Brown discuss how to save time and improve medication adherence with 90x4 annual prescription renewals. They share strategies for successful implementation and counter even the most skeptical physician’s reservations. MOC Part IV: https://bit.ly/47zFE73 Explore the AMA STEPS Forward Annual Prescription Renewal toolkit: https://bit.ly/3mKY6rs Debunking Regulatory Myths Series: https://bit.ly/3MIIVsx by AMA STEPS Forward® podcast

24 min listen

REPLAY: Mental Health Counseling for Physicians and APPs: In case you missed it, listen to one of the most popular episodes on the AMA STEPS Forward® podcast (originally aired December 22, 2022): Dr. Rob McGregor, Chief Medical Officer and Pediatric Hospitalist at Akron Children’s Hospital, shares his experience creating a strategic program that provides free and confidential mental health services for physicians and APPs. Resources on burnout assessment: https://bit.ly/3UG87Bg by AMA STEPS Forward® podcast

30 min listen

NOW AVAILABLE FOR CME: The Essentials of Good Pain Care: This episode (originally aired October 4, 2023) is now available for CME credit! Copy/paste this link into your browser to earn CME for listening: https://bit.ly/47scxCk Guest Dr. Dan Alford, Professor of Medicine and Associate Dean of Continuing Medical Education at Boston University Chobanian and Avedisian School of Medicine joins host Dr. Jill Jin, AMA Senior Physician Advisor, to discuss the essentials of good pain care and shares strategies for mitigating risk and applying a team-based care and a patient-centered approach when treating acute and chronic pain. Explore the Essentials of Good Pain Care toolkit here: https://bit.ly/3rng59H Explore the AMA Ed Hub Substance Use Disorders and Addiction Education course page: https://bit.ly/3F1DYa4 by AMA STEPS Forward® podcast

40 min listen

A Busy Physician’s Guide to Prediabetes & Diabetes: Hosts Dr. Marie Brown and Dr. Jill Jin discuss an efficient team-based approach to managing prediabetes and diabetes, pinpointing opportunities to improve the health of patients while saving care team time. Explore the Team-Based Care of Type 2 Diabetes and Prediabetes: https://bit.ly/3PgmgEm Explore the Getting Rid of Stupid Stuff toolkit: https://bit.ly/47yUN9p Register for the Team-Based Approach to Treating Prediabetes webinar here: https://bit.ly/3rqhXyG Register for the AMA Prediabetes Quality Measures webinar here: https://bit.ly/3PJUh0m This podcast episode is supported by Cooperative Agreement number OT18 1802: Strengthening Public Health Systems and Services Through National Partnerships to Improve and Protect the Nation’s Health, funded by the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not represent the official views of the Centers for Disease by AMA STEPS Forward® podcast

18 min listen

Practical Strategies for the Wellness-Centered Leader: Dr. Kevin Hopkins and Dr. Jill Jin discuss what it means to be a wellness-centered leader. They also explore strategies for building trust throughout health care organizations, engaging in listening campaigns, and creating a culture of wellness. Explore the Wellness-Centered Leadership Playbook: https://bit.ly/3OVigu7 Get the De-Implementation Checklist: https://bit.ly/3CLoTIR Explore the Getting Rid of Stupid Stuff Toolkit: https://bit.ly/47yUN9p Explore the Listening Campaign Toolkit: https://bit.ly/3OtCScL Listen to the podcast episode Listening Campaigns: Engage Physicians, Uncover Sources of Burnout: https://bit.ly/46dFGBe by AMA STEPS Forward® podcast

21 min listen

What Does the Future Hold for the Culture of Medicine?: Listen to the American Conference on Physician Health’s first-ever live podcast discussion on the 2023 conference theme: Building the Workplace of the Future, with host Dr. Kevin Hopkins and guests Dr. Bryan Bohman (Stanford Medicine), Dr. Lotte Dyrbye (University of Colorado School of Medicine), and Dr. Colin West (Mayo Clinic). Find resources for putting the joy back into medicine at stepsforward.org by AMA STEPS Forward® podcast

27 min listen

REPLAY: Improve Patient Care With Collaborative Care Team Models: In case you missed it, listen to one of the most popular episodes on the AMA STEPS Forward® podcast (originally aired August 31, 2022): Dr. Jeff Panzer, family physician and Vice President of Care Transformation, and Erica Deming, Care Team Coordinator at Heartland Health Centers in Chicago, discuss collaborative care team models and the impact this approach has on patient care. Learn more with the AMA STEPS Forward® Team-Based Care toolkit: https://bit.ly/Team-BasedCareToolkit by AMA STEPS Forward® podcast

31 min listen

A Personalized EHR Coaching Approach Using Audit Log Data: Dr. Topher Sharp, internist and Chief Medical Information Officer at Stanford Medicine, joins host Dr. Jill Jin to discuss how Stanford Medicine created a personalized EHR coaching approach using audit log data. Get the EHR Inbox Reduction Checklist: https://bit.ly/3Ew1gEO Explore the EHR Inbox Management toolkit: https://bit.ly/3PbkAxN Explore the Taming the EHR Playbook: https://bit.ly/3CsIqNK by AMA STEPS Forward® podcast

26 min listen

The Essentials of Good Pain Care: Guest Dr. Dan Alford, Professor of Medicine and Associate Dean of Continuing Medical Education at Boston University Chobanian and Avedisian School of Medicine joins host Dr. Jill Jin, AMA Senior Physician Advisor, to discuss the essentials of good pain care and shares strategies for mitigating risk and applying a team-based care and a patient-centered approach when treating acute and chronic pain. Explore the Essentials of Good Pain Care toolkit here: https://bit.ly/3rng59H Explore the AMA Ed Hub Substance Use Disorders and Addiction Education course page: https://bit.ly/3F1DYa4 by AMA STEPS Forward® podcast

40 min listen

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How a Telephone Consultation Model Eased Call Burden for Frontline Specialists

How a Telephone Consultation Model Eased Call Burden for Frontline Specialists

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