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Mutare Voice Traffic Filter protects the contact center, CCA Podcast
Currently unavailable
Mutare Voice Traffic Filter protects the contact center, CCA Podcast
ratings:
Length:
20 minutes
Released:
Mar 22, 2024
Format:
Podcast episode
Description
Mutare will be at Cloud Connections 2024, April 17th-19th, 2024, The Vinoy, St. Petersburg, Florida
Aaron Klein of Mutare, Inc. is talking about Voice Traffic Filter (VTF). The Voice Traffic Filter acts as a firewall for the voice channel, eliminating nuisance and nefarious calls at the beginning of the contact center’s call flow. Utilizing proprietary voice data analysis capabilities built into five distinct layers of filtering technologies, VTF detects and removes all forms of spam, scam, spoofed, and otherwise unwanted calls before they enter the Interactive Voice Response (IVR) system... and you can see a demo of this at the upcoming Cloud Connections 2024.
See it all at Cloud Connections 2024 https://lnkd.in/gAfMYDgV
Visit mutare.com
Aaron Klein of Mutare, Inc. is talking about Voice Traffic Filter (VTF). The Voice Traffic Filter acts as a firewall for the voice channel, eliminating nuisance and nefarious calls at the beginning of the contact center’s call flow. Utilizing proprietary voice data analysis capabilities built into five distinct layers of filtering technologies, VTF detects and removes all forms of spam, scam, spoofed, and otherwise unwanted calls before they enter the Interactive Voice Response (IVR) system... and you can see a demo of this at the upcoming Cloud Connections 2024.
See it all at Cloud Connections 2024 https://lnkd.in/gAfMYDgV
Visit mutare.com
Released:
Mar 22, 2024
Format:
Podcast episode
Titles in the series (50)
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