48 min listen
111: Visible & Invisible Work -- Susan Leigh Star (Summary of Epiosode)
111: Visible & Invisible Work -- Susan Leigh Star (Summary of Epiosode)
ratings:
Length:
3 minutes
Released:
Mar 12, 2024
Format:
Podcast episode
Description
We will discuss Susan Leigh Star’s “Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,” published in Computer-Supported Cooperative Work in 1999. The article deals with the challenges and risks of automating work processes without due consideration of all the invisible work done in an organization that systems designers might overlook.
Released:
Mar 12, 2024
Format:
Podcast episode
Titles in the series (100)
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