In this episode, producer Sean Loots shares a moment from a previous episode where Erik Kruger discusses the building blocks for psychological safety with John Sanei.
The aim with The Expansive Moment is to provide valuable insights in 10 minutes or less.


Introduction to psychological safety measures

Seven statements used to measure psychological safety

The importance of agreement or disagreement with these statements

Different levels of psychological safety and performance

Explanation of the four scenarios: low/low, low/high, high/low, high/high

Examples and implications of each scenario (apathy, comfort, anxiety, high performance)

Feedback and constructive communication

John's personal anecdote about feedback from a friend

Emphasizing the need for elegant and ambassadorial feedback

Comparing feedback to the "Angry Vegan phenomenon."

The skill of giving feedback

Feedback as a cornerstone of creating a psychologically safe environment

The importance of practicing and developing feedback skills


Full episode: Masterclass on Psychological Safety

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