This #coachbetter episode is another in our series of coaching case studies, with one of our amazing The Coach graduates, Nicola Milward.  These case study episodes are designed to share the story of a coach, and the development of their coaching program and practice in their unique setting. At the time of recording, Nicola was Instructional Coach at IPS Hilversum, the Netherlands and she had just graduated from The Coach Certificate & Mentorship Program. In this episode Kim and Nicola talk about how Nicola built the coaching program at her school from scratch - starting with pitching the position of instructional coach, all the way through multiple years of implementation. They talk about what coaching looked like when it first started, how it changed over time, what challenges she faced, and her “aha’ moments in her coaching practice and in The Coach Certificate and Mentorship Program. Find the show notes for this episode here.