Today With Jessica Lackey: Welcome to a Well-Designed Business. For today’s Power Talk Friday, I’m sitting down with Jessica Lackey of Jessica Lackey Consulting. Her extensive experience in consulting and Fortune 500 operations leadership helps her guide businesses to grow without sacrificing the well-being of their clients, teams, and community. Listen in to learn what reaching the next level means to you and how to get there. Pick It Apart: [4:07] Jessica defines the starting point with her clients when they express that they want to reach “the next level." [11:16] The first thing to remove yourself from when you want to scale. [18:55] What to do once you have determined your goal. [23:02] Strategies to determine the first “bottleneck” if you’re trying to scale on your own with no help from a consultant like Jessica. [26:39] Jessica offers advice for when your clients are repeatedly clueless about what your pricing is and expect much less. [36:06] Understanding what “leveling up” means to you.  LuAnn Nigara and Jessica Lackey's Ah-Ha Moments “If you reach the next level where you have to rainmake to support that pipeline, are you designing anymore? If not, are you OK with that? People don’t expect the fact that their roles may completely shift,” - LuAnn Nigara. “When you think about scaling your business, you need to think about how far you want to remove yourself from the business. So, the first step is to remove yourself from the backend stuff that isn’t your zone of genius,” - Jessica Lackey. More About Jessica Lackey Jessica Lackey is a strategy and operations advisor who is on a mission to radically disrupt mainstream business culture in an effort to create sustainable businesses with a human-centric approach. With a background in corporate leadership, McKinsey & Company consulting, and a Harvard Business degree, Jessica knows a thing or two about hustle culture and what it feels like to judge success by the bottom line…at all costs. Now, she combines her deep experience in consulting, Fortune 500 operations leadership, and coaching to help businesses grow without sacrificing the well-being of their clients, team, and community. Connect with Jessica Lackey Website Instagram LinkedIn  Twitter What’s new with LuAnn Nigara LuAnn University - Registration is now OPEN for the Winter 2024 semester! Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: AWDB #349: Power Talk Friday: Peter Lang: The Designer CPA AWDB #827: Power Talk Friday: Bart Anestin: A Marketing Framework For Interior Designers AWDB #873: Power Talk Friday: Peter Lang: Design a Better Bottom Line With The Designer CPA AWDB #909: Power Talk Friday: Traci Connell: Normalizing Wealth With The Gloss AWDB #935: Power Talk Friday: Nancy Ganzekaufer: Profit Insiders Academy: Marketing Lessons From Taylor Swift’s Playbook