Drew Craig: Product Operations Paradigm, And How Scrum Masters Can Help Product Companies Succeed Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this segment, Drew defines success for Scrum Masters as the moment when teams, leadership, and the system comprehend the overarching purpose behind agile practices. Success is marked by a shift from struggling to understanding the "why," demonstrating a focus on outcomes, customer satisfaction, and value delivery. Drew highlights the significance of teams engaging in the right conversations and asking pertinent questions. Additionally, he introduces the concept of "product operations" as a current buzzword, advocating for a transition towards product-led organizations.  Featured Retrospective Format for the Week: Facilitating Dialogue With The Sailboat Retrospective In this segment, Drew discusses his favorite retrospective format, the sailboat retrospective. He praises its structured yet open nature that encourages meaningful conversations. The sailboat metaphor simplifies complex ideas, making it relatable for team members. Drew emphasizes the role of these formats as conversation facilitators, particularly noting the sailboat's ability to prompt engagement and participation. He provides tips on the critical role of facilitation and the comfort with silence.    [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he’s learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Drew Craig Drew calls himself an Agile Coach for humans; inspiring growth for individuals, teams, and systems to be better together. In all of his roles, the connection has been the people. He is passionate about establishing sustainable and simple processes, techniques, or insights as mechanisms toward self-sufficient and empowered systems. You can link with Drew Craig on LinkedIn and connect with Drew Craig on Twitter.