Michael Osanloo was the CEO of P.F. Chang’s, a billion-dollar restaurant chain with more than 300 locations around the world. Michael is the CEO of Portillo’s, which has expanded rapidly under his leadership and is valued at over a billion dollars. Michael joins Adam to share his journey and his best lessons and advice. Michael and Adam discuss a wide range of topics: leadership, career development, decision-making, customer-centricity, hiring, culture, and much more.