I had the pleasure of working with Jim Simpson for 8 months at Tiburón Golf Club at The Ritz-Carlton Golf Resort, Naples. Jim and I became quick friends and I always enjoyed seeing his smiling face around the club. Every time I saw Jim he would shake my hand and he truly goes out of his way to ensure members and guests have an unforgettable experience day in and day out. He has a lot of experience in club management and brings his passion for overall member and guest satisfaction to everything he does. This episode is a long time coming and I am honored to welcome Jim to the show.