The ancient Chinese philosopher Confucius famously exhorted his pupils to study the past if they would divine the future. In 2018, we get the same advice from a decidedly more modern, but equally philosophical Bill Buxton, Principal Researcher in the HCI group at Microsoft Research. In addition to his pioneering work in computer science and design, Bill Buxton has spent the past several decades amassing a collection of more than a thousand artifacts that chronicle the history of human computer interaction for the very purpose of informing the future of human computer interaction.
Today, in a wide-ranging interview, Bill Buxton explains why Marcel Proust and TS Eliot can be instructive for computer scientists, why the long nose of innovation is essential to success in technology design, why problem-setting is more important than problem-solving, and why we must remember, as we design our technologies, that every technological decision we make is an ethical decision as well.