Miguel Armaza sits down with Ohad Samet, CEO & Co-Founder of TrueML, a leading platform of fintech products to enable intelligent, digital customer communication, which in clues TrueAccord, a leading debt recovery and collections platform with a consumer-friendly digital experience. They are backed by AmEx, Arbor Ventures, BoxGroup, Felicis, Homebrew, Nyca, Max Levchin, and many more.Ohad is also an industry veteran and previously held leadership roles at PayPal and Klarna.We discuss:Lessons learned at PayPal and Klarna. What drives the success of these organizations?How TrueAccord has pioneered a humane, consumer-friendly approach to debt collectionThe state of BNPL and why Ohad thinks the category is here to stay and he hopes it displaces payday loansAdvice on managing your relationship with VCs… and a lot more!Want more podcast episodes? Join me and follow Fintech Leaders today on Apple, Spotify, or your favorite podcast app for weekly conversations with today’s global leaders that will dominate the 21st century in fintech, business, and beyond.Do you prefer a written summary, instead? Check out the Fintech Leaders newsletter and join 60,000+ readers and listeners worldwide!Miguel Armaza is Co-Founder and General Partner of Gilgamesh Ventures, a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.Miguel on LinkedIn: https://bit.ly/3nKha4ZMiguel on Twitter: https://bit.ly/2Jb5oBcFintech Leaders Newsletter: bit.ly/3jWIp