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#45 Navigating AI in UX: Insights from Sarah Gibbons of Nielsen Norman Group

#45 Navigating AI in UX: Insights from Sarah Gibbons of Nielsen Norman Group

FromFuture of UX | Your Design, Tech and User Experience Podcast | AI Design


#45 Navigating AI in UX: Insights from Sarah Gibbons of Nielsen Norman Group

FromFuture of UX | Your Design, Tech and User Experience Podcast | AI Design

ratings:
Length:
55 minutes
Released:
Nov 23, 2023
Format:
Podcast episode

Description

In this episode, we're honored to have Sarah Gibbons with us, the Vice President at Nielsen Norman Group. With an illustrious career spanning over a decade, Sarah has championed empathetic design through her roles at Nielsen Norman Group and IBM. She's a thought leader when it comes to design and user experiences.

1️⃣ General UX for AIResearch is pivotal for understanding how to navigate AI as a designer. Concepts like "apple picking" and "accordion editing" are shaping the approach to AI products.

2️⃣ Anthropomorphism in AISkeuomorphism can make AI more relatable and easier to use. Making AI human-like isn't always better; it has to be purposeful and ethical.

3️⃣ 4 Degrees of AnthropomorphismThe emotional bond between users and AI needs to be managed ethically to prevent exploitation.

4️⃣ Future of DesignSarah suggests that designers should be prepared for the growing influence of AI in UX. Continual learning and adaptation will be key for designers.

5️⃣ Resources for the Future Keeping up-to-date with the latest research and publications in the UX field is crucial for designers.


Resources from Sarah:
nngroup.com
NN/g's Podcast
Follow Sarah on Linkedin

? Resources Mentioned:
⁠⁠ AI for Designer⁠ ⁠Course (Launching in december)

Newsletter
⁠⁠⁠Free Weekly UX insights and updates: UX Newsletter⁠⁠⁠

Find me on Socials
? ⁠⁠⁠⁠Instagram @ux.patricia⁠⁠⁠⁠
? ⁠⁠⁠⁠Twitter @ux_Patricia⁠⁠⁠⁠
? ⁠⁠⁠⁠Linkedin Patricia Reiners⁠⁠⁠⁠
? ⁠⁠⁠⁠My UX Design Blog ⁠⁠⁠⁠
? ⁠⁠⁠⁠Youtube ⁠
Released:
Nov 23, 2023
Format:
Podcast episode

Titles in the series (67)

Welcome to „The Future of UX“ - a podcast brought by Adobe Creative Resident Patricia Reiners In every episode I am talking to leading UX/ UI Designers and digital pioners about the future and their way to benefit from new technologies . Always looking for answers about how we are going to design a great user experience in the future. We are living in an exciting time where Artificial Intelligence and machine learning are automating our workflows, augmented reality providing additional information and smart assistants like Amazon Alexa open up new ways of interfaces. Hear you in the future!