Alan is joined by Kate Reinert who is a dental assistant who now works with Zirc Dental Products as a clinical efficiency consultant. We had a wide ranging conversation where we talked about implementing new procedures (from the standpoint of the team) as well as helping find and fix "pain points" in clinical systems. Zirc Dental Products is a company that basically helps offices understand how much better things can be in the dental office! Some topics we covered: implementing new procedures finding pain points the history of "processing dental instruments" Central Sterilization as the "heart of the dental office" "Instrument creep" and how cassettes can fix it Say no to cabinets and lean operatories Get Zirc involved DURING the design process Getting rid of the "hit by the bus" notebook and reducing training time The advantages of resin Some links from the show: Zirc's website The Color Method Get your free sample of the Crystal HD mirror