Trond Undheim discusses his book "Augmented Lean" and a human-centric framework for managing frontline operations. Trond is a former director of the MIT Startup Exchange and a Sloan School of Management senior lecturer. He holds a PhD on the future of work and artificial intelligence. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? DigitalTransformationPodcast.net/guest