MED-EL’s audio processors have low average monthly repair rates, but sometimes issues do arise. Audiological scientist Katherine Wilson, Peter Konecny, and Manfred Pieber discuss design aspects that keep this number low - such as analyzing weakness in devices that do break and improving them with each new generation - and how devices are serviced reliably when there are problems to get users hearing again as quickly as possible. Weblinks: Cochlear Implant Safety and Reliability (medel.pro) Enjoying All-Day Hearing With the RONDO 3 Audio Processor | MED-EL - YouTube