Runway To Recovery: Redefining The Guest Experience

Capital Development Program at PHL and PNE: The Capital Development Program (CDP) is focused on bringing critical improvements to PHL and PNE by bringing innovation to the airfield and in the terminals. Projects aim to improve the customer experience, lay the groundwork for future development,... by TAKING OFF with PHL

17 min listen

Exceptional Employee: Calvin Truitt: PHL and PNE are world-class airports, thanks in large part to our exceptional team. To honor those employees who go above and beyond, we are launching a new podcast series, “Exceptional Employees.” These episodes will feature Division of Aviation emp... by TAKING OFF with PHL

9 min listen

MarketPlace PHL: MarketPlace PHL is the Airport’s concessions management partner. It is responsible for everything food and retail-related at PHL – including all restaurants, shops, and services, plus retail merchandising units. In this episode, Chellie chats with Cl... by TAKING OFF with PHL

19 min listen

International Airport Operations: In this episode, Chellie is joined by Nicole Maddox, who oversees airport operations at PHL’s International Terminal, A-West. Nicole shared the many components that go into make every international flight takeoff and landing a success, and result in ... by TAKING OFF with PHL

14 min listen

Art at the Airport: Leah Douglas, PHL’s Chief Curator and Director of Image, joins Chellie in this episode. Since its creation in 1998, PHL’s exhibitions program has welcomed more than 425 rotating exhibits that share the visual arts and culture of the Greater Philadelp... by TAKING OFF with PHL

15 min listen

Helping Federal Employees Impacted By The Government Shutdown: The employees at the Philadelphia International Airport and the Northeast Philadelphia Airport are one big family. So, it should come as no surprise that when over 1,000 of our family members are hurting from the government shutdown, the PHL communit... by TAKING OFF with PHL

17 min listen

PHL Sign, Fabrication, Carpenter & Paint Shops: From sign installation to carpentry to paint, PHL’s skilled trades departments are made up of hardworking employees who aim to improve the passenger and employee experience. What may seem like small improvements have a huge impact on the overall look... by TAKING OFF with PHL

9 min listen

The Business Opportunity Forum: Given the size and scope of a major airport like PHL, there are substantial and diverse opportunities for businesses of all sizes. In this episode, Chellie talks to Kathleen Padilla, PHL Deputy Director of Diversity & Inclusion, along with Deatrice I... by TAKING OFF with PHL

16 min listen

New USO Lounge In Terminal E: In honor of the Army-Navy game on December 8th in Philadelphia, Chellie talks with Liberty USO CEO, Joe Brooks about the new USO lounge at PHL. This less than a year old 4,600-square-foot facility has a full restaurant-style kitchen, men's and women'... by TAKING OFF with PHL

18 min listen

A Chat With Tuskegee Airman Dr. Eugene Richardson: In this very special episode, Chellie is joined by World War II hero, Dr. Eugene Richardson, an original member of the elite Tuskegee Airmen. “Tuskegee Airmen” refers to all who were involved in the so-called “Tuskegee Experience,” the Army Air Corps... by TAKING OFF with PHL

18 min listen

Exceptional Employee: Sol Mack: PHL and PNE are world class airports, thanks in large part to our exceptional team. To honor those employees who go above and beyond, we are launching a new podcast series, “Exceptional Employees.” These episodes will feature Division of Aviation emp... by TAKING OFF with PHL

9 min listen

Exceptional Employee: Sheila Trueheart: PHL and PNE are world-class airports, thanks in large part to our exceptional team. To honor those employees who go above and beyond, we are launching a new podcast series, “Exceptional Employees.” These episodes will feature Division of Aviation emp... by TAKING OFF with PHL

11 min listen

Air Service Development: In this episode, Chellie is joined by PHL’s Chief Revenue Officer, James Tyrrell, who oversees air service development. Developing and maintaining a robust air service network is a critical function of any airport, helping to spur local and regional ... by TAKING OFF with PHL

15 min listen

Inside the $2.4B PHL Capital Development Program with Api Appulingam: PHL is in the midst of a $2.4 billion capital development program to make critical improvements and develop new infrastructure at both PHL and PNE. These airfield and terminal projects, which began in 2012, will improve the customer experience, lay t... by TAKING OFF with PHL

18 min listen

Snow Removal At The Airport: Whether it's snow, ice, sleet or slush, there's no doubt that winter weather conditions pose a challenge for airports. In this episode, we'll give a behind-the-scenes tour of what it takes to keep our runways clean and airport operational during a w... by TAKING OFF with PHL

16 min listen

Special B.PHL Episode with Yassmin Gramian, Executive Deputy Secretary at PENNDOT: ICYMI, “Taking Off with Chellie Cameron” was live at the B.PHL festival in October 2019. In this special edition episode, Chellie was joined by Yassmin Gramian, executive deputy secretary of the Pennsylvania Department of Transportation (PennDOT), to... by TAKING OFF with PHL

41 min listen

A Look Inside Northeast Philadelphia Airport (PNE): In this episode, Chellie takes you inside the Northeast Philadelphia Airport – which goes by airport code PNE – with John Brewer, who serves as operations manager. PNE, the sixth busiest airport in Pennsylvania, provides "on call" U.S. Customs, Immig... by TAKING OFF with PHL

16 min listen

Staying Healthy at PHL with Megan O’Connell & Kate Sullivan: Trying to stay on top of your New Year's resolutions? Fortunately, it’s never been easier to stick to your goals while traveling through Philadelphia International Airport. In this episode, Chellie talks to Kate Sullivan, PHL Director of Marketing & ... by TAKING OFF with PHL

17 min listen

Exceptional Employee: Larnell Woods: PHL and PNE are world-class airports, thanks in large part to our exceptional team. To honor those employees who go above and beyond, we are launching a new podcast series, Exceptional Employees. These episodes will feature Division of Aviation emplo... by TAKING OFF with PHL

16 min listen

Runway To Recovery: Charting A New Path For Air Service: Welcome to this special series, Runway to Recovery. This series focuses on what is happening at Philadelphia International Airport during COVID, and all that is going on behind the scenes as we prepare to welcome back our customers. In this series, C... by TAKING OFF with PHL

15 min listen

A Chat with Chief Administrative Officer - Soledad Alfaro: When traveling through an airport, passengers are mainly focused on catching a connecting flight or departing and arriving on schedule. What they often don't think about are the many people and departments working behind the scenes to connect the mov... by TAKING OFF with PHL

17 min listen

A Chat with American Airlines Vice President of PHL Hub Operations Jim Moses: PHL serves as the northeast hub for American Airlines, which is our biggest airline partner. Thanks to American’s commitment to PHL, there are new, exciting destinations on tap for the upcoming summer travel season, including some overseas destinatio... by TAKING OFF with PHL

14 min listen

TACKLING DIVERSITY, EQUITY AND INCLUSION AT PHL: In this special episode of Taking Off with Chellie Cameron, Chellie speaks with Jonathan Todd, PHL’s Director of Workforce Development. This episode is focused on diversity, equity and inclusion – specifically, how the Airport strives to create an en... by TAKING OFF with PHL

25 min listen

Boutique Destinations: A newfound emphasis on local, unique experiences is changing the way travelers choose their vacation and leisure destinations. Travelers seeking adventure are searching for authentic, distinctive experiences -- and airlines have answered the demand ... by TAKING OFF with PHL

21 min listen

FLIPPING THE SCRIPT: AN INTERVIEW WITH CHELLIE CAMERON: The impact of the COVID-19 pandemic on the travel, tourism and aviation industries has been devastating. As recovery efforts take off, we want to give you an inside peek at the work PHL is doing to get back on track and to keep customers, stakeholde... by TAKING OFF with PHL

32 min listen

A Chat With Leonardo Helicopters Philadelphia CEO Bill Hunt: In this episode, Chellie is joined by Bill Hunt, CEO of Leonardo Helicopters Division, a neighbor of the Northeast Philadelphia Airport. An Industrial Center of Excellence, Philadelphia represents the Helicopter Division’s primary production, sales, ... by TAKING OFF with PHL

15 min listen

Exceptional Employee: Christopher Perry: Joining Chellie in this episode is the 2017 recipient of the Leadership Award, Christopher Perry, PHL Airport Operations Officer. Chris took the lead on the PHL 5K Run on the Runway last August. He showed outstanding leadership skills in coordinating... by TAKING OFF with PHL

11 min listen

Runway To Recovery: Redefining The Guest Experience: When it is safe to travel again, the airport experience will look very different for passengers. COVID-19 is creating a new normal at PHL with safety measures such as safety shields, masks, and decals indicating where to queue throughout the airport.... by TAKING OFF with PHL

10 min listen

COMMUNITY ENGAGEMENT: Maintaining consistent engagement and communication with communities surrounding our airport is a priority for the City of Philadelphia - Division of Aviation. We are proactively working to build relationships with external stakeholders to build trus... by TAKING OFF with PHL

15 min listen

Runway To Recovery: The ‘New Normal’ Workplace: During COVID, PHL has prioritized ensuring both guests as well as employees feel safe in the airport. An entire team is dedicated to the safety of our Division of Aviation employees who are coming back to work to serve our customers. Joining Chellie ... by TAKING OFF with PHL

11 min listen

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Runway To Recovery: Redefining The Guest Experience

Runway To Recovery: Redefining The Guest Experience

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