Adopting a proactive approach is one of the most important decisions any organization can make. It helps the organization to become more profitable and competitive. In addition, companies that adopt a proactive approach to quality and compliance can identify potential issues before they become problems and reduce the number of problems that arise in the future.Welcome to another incredible episode with your hosts, Jennifer and Michelleanne. Today’s episode discusses adopting a proactive approach to quality and compliance. We talk about the most significant learnings from COVID-19, acknowledging workplace mistakes, and the importance of forgiveness in the workplace. Moreover, we share the difference between a mistake and something being wrong.Tune in!During this episode, you will learn about;[00:01] Introduction to the show[00:37] Today’s theme; Taking a proactive approach[04:53] What’s Michelleanne’s biggest learning from COVID-19 as quality & compliance professional?[07:49] Jennifer’s biggest learning from COVID-19 as quality & compliance professional[11:41] Mistakes that have been made when handling the pandemic[14:26] Acknowledging workplace mistakes[16:28] Forgiveness in the workplace[17:27] Learning from the mistakes we make[21:40] The difference between a mistake and something being wrong[22:45] How to connect with us   Don’t forget to Follow, Rate, Review, Like, and Share! Let’s Connect!Website: https://metisconsultingservices.com/LinkedIn: https://www.linkedin.com/company/metis-consulting-services/Email: info@metisconsultingservices.com