Healthcare is undergoing major disruption as new sources of competition combine with changing consumer expectations. We explore these issues with Mayur Gupta, Chief Digital Officer at Healthgrades.Mayur Gupta is the Senior Vice President, responsible for the OmniChannel Solutions business and Digital Capabilities across the organization. He heads up the vision, strategy and activation of one of the largest digital marketplace platforms in healthcare; delivering seamless OmniChannel Experiences and always-on patient engagement that drive better health outcomes and maximizes lifetime value for hospitals.