4 min listen
Airbnb ft. Brian Chesky - Battling a copycat clone and rebuilding user trust to revolutionize travel
FromCrucible Moments
Airbnb ft. Brian Chesky - Battling a copycat clone and rebuilding user trust to revolutionize travel
FromCrucible Moments
ratings:
Length:
39 minutes
Released:
Sep 7, 2023
Format:
Podcast episode
Description
As Airbnb took off in the early 2010s, Brian Chesky remembers worrying, “this is just one accident away from being a dead idea.” That accident finally came in 2011 when a host’s apartment was ransacked. It set off a period of soul searching that became a turning point—the company’s efforts to rebuild trust led it to becoming the global behemoth it is today. In this episode, Brian reveals how this crisis shaped his thinking, and how the lessons would apply to the company’s next defining moments, including a pandemic that shut down global travel.
Host: Roelof Botha, Managing Partner of Sequoia Capital
Featuring: Brian Chesky, Ellie Mertz, Alfred Lin
Transcript: https://www.sequoiacap.com/podcast/crucible-moments-airbnb/
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Host: Roelof Botha, Managing Partner of Sequoia Capital
Featuring: Brian Chesky, Ellie Mertz, Alfred Lin
Transcript: https://www.sequoiacap.com/podcast/crucible-moments-airbnb/
Learn more about your ad choices. Visit podcastchoices.com/adchoices
Released:
Sep 7, 2023
Format:
Podcast episode
Titles in the series (9)
Introducing "Crucible Moments": A podcast about the inflection points that shaped some of the most important companies of our time. by Crucible Moments