Ever wondered how to effectively manage your rental properties while sipping margaritas on a tropical beach or serving overseas? Get ready to unlock the secrets of remote property management with Dave Spooner, co-founder of Innago. From handling vacation getaways to military deployments, Dave spills the beans on strategies to successfully self-manage your commercial real estate investments. Key Takeaways: Effective Remote Management Techniques: Dave emphasizes the importance of having boots on the ground when you're unable to physically manage your properties. He explains how Innago's platform facilitates remote property management by enabling users to give access to trusted individuals, coordinating maintenance, handling tenant inquiries, and more. Prioritizing Tenant Experience and Communication: Dave highlights the common mistake of landlords neglecting tenant communication and its impact on tenant satisfaction. He offers insights into maintaining strong tenant relationships through transparent communication, setting expectations, and even thoughtful gestures like providing cleaning supplies or gift cards. Tailoring Management to Specific Scenarios: With scenarios ranging from vacation trips to military deployments, Dave explains how Innago adapts to different property management needs. He discusses the importance of having a reliable representative on the ground and how Innago's multi-user access feature supports remote management by granting controlled access to designated individuals. Dave Spooner | Real Estate Background Co-founder of Innago Portfolio: 8 units, two triplexes and a duplex in Cincinnati area Based in Cincinnati, OH Say hi to him at:  Facebook Twitter Innago.com Best Ever Book: Every Landlord's Tax Deduction Guide by Stephen Fishman Greatest Lesson: Learn to delegate, trust that others are even better than you are!   Click here to learn more about our sponsors: Techvestor Rent to Retirement Delete Me BAM Capital