In this episode of Partnering Leadership, Richard Bynum, Chief Corporate Responsibility Officer at PNC, shares the many leadership lessons he learned while at the American Red Cross and in his various roles at PNC. Richard Bynum also shares why and how he intends to have an impact on reducing systemic inequities by leading the implementation of PNC’s Community Benefits Plan through which the company will provide at least $88 billion in loans, investments, and other financial support to benefit low- and moderate-income individuals and communities, people and communities of color, and other underserved individuals and communities. Some highlights:-How moving cities while growing up impacted Richard Bynum’s outlook on diversity.- Richard Bynum on the lessons he learned while at the Red Cross, including on 9/11.- A painful lesson Richard Bynum learned as a young manager.- Richard on the need to balance trust and expectations as a leader.- PNC’s $1 billion effort to help end systemic racism and support economic empowerment for Black Americans- What Richard Bynum’s hobby in genealogy has taught him about himself, his family, and the privileges Americans have today. Mentioned in this episode:-Michael N. Harreld, former Regional President of PNC Bank, Greater Washington, D.C. Area-D. Jermaine Johnson, Regional President for PNC Bank, Greater Washington, and Virginia-William “Bill” S. Demchak, CEO of PNC Financial Services-Eddie Meyers, Regional President of PNC Bank Georgia  Connect with Richard Bynum:Richard Bynum on LinkedInRichard Bynum on Twitter Connect with Mahan Tavakoli:MahanTavakoli.com More information and resources are available at the Partnering Leadership Podcast website: PartneringLeadership.comConnect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website