Carm Capriotto visits Scott Felser's shop to showcase the renovations he made since the last visit. They discuss various changes, including adding a door to the parts room, implementing a four-day workweek, and upgrading facilities like a coffee bar and bathroom. They also highlight the overall design and decorations, with input from Scott's wife, new security cameras, new phone system, the positive customer feedback, and Scott's involvement in the "Brakes for Breasts" campaign.

Scott Felser, Park Ridge Auto Care, Buffalo, NY. Scotts previous episodes HERE





Show Notes:




Watch Full Video Episode
“Play Ball” Committed to Community with Scott Felser [AW 105]
The shop remodel (00:00:01) Discussion of the renovations made to the shop, including the addition of a door to the parts room and upgrades to the overall appearance and functionality.
Improvements to the shop facilities (00:03:37) Discussion of the four-day workweek for technicians, upgraded facilities such as a coffee bar and bathroom.
The phones and communication system (00:10:00) Scott discusses the new phone system in the shop, its features, and how it connects to his cell phone.
Brakes for Breasts campaign (00:14:41) They discuss Scott's involvement in the Brakes for Breasts campaign.





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