This week Andrew Johnston, RDH gives some tips when working with 4 somewhat unique and potentially more difficult patient groups. We get all types in our chairs and we need to be prepared and be nimble to adapt to their needs. Our homecare instructions cannot be one size fits all! Resources: andrew@ataleoftwohygienists.com https://www.kevinmd.com/2014/04/4-reasons-patients-angry.html#:~:text=Any%20patient%20who%20displays%20anger,concerns%20have%20not%20been%20addressed. www.gc.dental/america