On this episode, Phil interviews Christiana Kraus about the importance of intentionally building relationships as a new administrator. Christiana views her role as an educator as an opportunity to serve others well, with heart and with intentionality.  She believes as leaders; we must foster and build clear communication, processes, and practices that focus on relationships, which is the building blocks to a strong foundation of positive culture and climate in a school community. Listen in as Christiana shares a few practical tips she has implemented this year as the new principal at Paramount High School in Los Angeles.