In this special episode with Dr. Helen Gu, author or co-author of 80+ academic papers on distributed computing and AI for systems management, we discuss the past, present, and future of AI for IT Operations.Listen and learn...How and why the technology behind common problems like image recognition fails when applied to machine dataWhere Helen and her team were nine years ahead of AmazonWhy unsupervised machine learning is required to predict and prevent system downtimeWhy machine learning is well-suited to anomaly detection for machine dataThe next technology breakthrough that will eliminate sleepless nights for developersResearch papers referenced on today's episode:Helen's 10-year Symposium on Cloud Computing award about elastic resource scalingFixing the hang bug problem