Immerse yourself in an insightful story about how a simple act of going the extra mile for customers transformed the way a man viewed the essence of hospitality.Support this podcast with a monthly subscription and receive bonus podcast episodes, advanced vocabulary guides, and early access to all new episodes! ? https://tonykaizen.com/rerPrivate English Lessons ? https://tonykaizen.com/classFind me on social media!TikTok: @englishwithkaizenInstagram: @englishwithkaizenTwitter: @tonykaizen Subscribe on Patreon to get bonus podcast episodes! Hosted on Acast. See acast.com/privacy for more information.