34 min listen
Fighting Fraud While Living Abroad w/ Neill Mac Carthaigh (PT. 1) @ eShopWorld
Fighting Fraud While Living Abroad w/ Neill Mac Carthaigh (PT. 1) @ eShopWorld
ratings:
Length:
58 minutes
Released:
May 2, 2023
Format:
Podcast episode
Description
Hey Fraudologists! Our sponsor, Forter has created a pitch-free zone for you to win free stuff, read about your peers, and generally take a load off! Head to https://forter.com/fraudology and let me know what you snagged!Read the story of how Jenna Posner became Chief Digital Officer at Snipes.Today, host Karisse Hendrick spoke with Neill Mac Carthaigh, Global Fraud & Risk Manager at eShopWorld. Neill has had the unique opportunity of leading online fraud teams in 3 countries in the last ~10 years. And a lot can be learned from his experiences. While talking about his career journey, Neill shared the personal & professional benefits of moving to different countries to fight fraud, the cultural & communication considerations that should be made when hiring & leading international teams, along with the impact of global fraud teams on manual review success rates. Neill will be back on Thursday's episode to share insights on selecting the right solution provider for your business, methods to verify their claims prior to product implementation, and he'll provide insights to blend operational and technical fraud strategies while maximizing the legitimate customer experience. To connect with Neill (No solicitations please!): https://www.linkedin.com/in/neill-mac-carthaigh-94500983/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
Released:
May 2, 2023
Format:
Podcast episode
Titles in the series (100)
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