To everyone that knew her, Ashley Eiffert was a ray of sunshine in her hometown of New Orleans, Louisiana. At 19 years old, Ashley was pregnant with her first child with her boyfriend at the time, Joe Hill. During one of her prenatal doctor's appointments, Ashley met a woman named Nicole Johnson. Nicole, who had just lost a child, offered to donate baby clothes and furniture to Ashley. Shortly after arriving at her house, Nicole claimed Ashley had gotten into an argument with Joe on the phone, and soon left to go to a gas station. 20 years later, Ashley's family is still looking for answers. Ashley Eiffert's cousin Madeline Ludwick discusses the details of Ashley's disappearance, her efforts to revive the investigation, and how Hurricane Katrina hindered the case's progress.

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