Chris Best is co-founder and CEO of Substack, a subscription publishing platform for independent writers. Founded in 2017, Substack creates a better future for writing by letting writers own their work and their relationship with their audience. Before Substack, Chris was the co-founder and CTO of the mobile messenger app, Kik. From 2009 – 2017, Chris helped scale Kik and build a product used by over 300 million users.
Sign up for Substack: https://substack.com
Follow Chris Best
Substack: https://substack.com/profile/2-chris-best
Twitter: https://twitter.com/cjgbest?lang=en
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[00:00:86] - The beginning of Substack.
[00:03:87] - Second-time founder
[00:06:13] - Teamwork is essential for startup success
[00:09:44] - Build A Valuable Audience
[00:12:05] - Build relationships, earn revenue
[00:15:95] - Validate idea with customers
[00:19:45] - Active listening to understand needs
[00:22:84] - "Talk to users, build, grow."
[00:25:87] - Curiousity drives success and failure
[00:28:95] - Build with hindsight
[00:32:67] - Building ambitious ideas
[00:36:69] - The future of Substack
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