When answering questions, remember to pay attention to both your answer as well as the deeper message you are implying. Even if you get the answer right, you might send the wrong message. Find us online at http://www.ovient.com/communication-snacks-podcast/ We would love to hear from you! Let us know which of these tips have helped you. Do you have additional tips that work well for you? Send your questions or comments to questions [at] communicationsnacks [dot] com. Connect with us on Instagram @communicationsnacks Find our book on Amazon at https://amzn.to/2VSAPFn