Invest in your ability to resonate and be intentional with people in this episode as Nik tells a story of him engaging with his RV park customers. Learn how to converse with empathy and absorb his experience to be a pilot who knows how to serve his customers mid-flight. Dive in and add this enhancement to your tool belt!     WHAT YOU’LL LEARN FROM THIS EPISODE A look into Nik’s RV Park business and his ways to serve his customers What true customer service is all about The importance of being genuine in every conversation with customers How to create a lifelong customer relationship RESOURCES/LINKS MENTIONED Chick-fil-A Southwest Airlines Delta Airlines     CONNECT WITH US For any questions, exciting people to be on the show, or if you want free coaching about the aviation industry, send Nik an email at podcast@spitfireelite.com!   Are you ready to take your relationship to the next level? Don’t wait until it’s too late. Use the promo code “PODCAST” and save 10% on all our services. Check us out at www.spitfireelite.com!