Tracking Mean Time To Restore (MTTR) is standard industry practice for incident response and analysis, but should it be?  Courtney Nash, an Internet Incident Librarian, argues that MTTR is not a reliable metric - and we think she's got a point. We caught up with Courtney at the DevOps Enterprise Summit in Las Vegas, where she was making her case against MTTR in favor of alternative metrics (SLOs and cost of coordination data), practices (Near Miss analysis), and mindsets (humans are the solution, not the problem) to help organization better learn from their incidents. Show NotesCheck out Courtney's The Void podcastLearn how to increase your dev team's efficiency by up to 30% at our free Scaling Developer Efficiency workshop on February, 15th. Register: linearb.io/efficiency Support the show: Subscribe to our Substack Follow us on YouTube Review us on Apple Podcasts or Spotify Follow us on Twitter or LinkedIn Offers: Learn about Continuous Merge with gitStream Want to try LinearB? Book a Demo & use discount code "Dev Interrupted Podcast"...