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    Tues Nov 19 2019: CompTIA's Industry Outlook, Pew Research Data, & Forrester predictions: What does it mean?

    Tues Nov 19 2019: CompTIA's Industry Outlook, Pew Research Data, & Forrester predictions: What does it mean?

    FromBusiness of Tech

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    Tues Nov 19 2019: CompTIA's Industry Outlook, Pew Research Data, & Forrester predictions: What does it mean?

    FromBusiness of Tech

    ratings:
    Length:
    5 minutes
    Released:
    Nov 19, 2019
    Format:
    Podcast episode

    Description

    Three studies out, but with one consistent theme.   We dive into:   CompTia’s IT Industry Outlook 2020 https://www.comptia.org/content/research/it-industry-trends-analysis Pew Research Data on sentiment about tech https://www.technologyreview.com/f/614720/privacy-pew-research-data-collection-big-tech-facebook-google-apple/ AND Forrester tells us calls centers are moving away from outsourcing.  https://www.channele2e.com/technology/predictions/2020-artificial-intelligence-ai-and-customer-service/
    Released:
    Nov 19, 2019
    Format:
    Podcast episode

    Titles in the series (100)

    Each day, the flood of technology news hits. In an industry that always changes, those who deliver technology services need to focus on the information that matters to them. The Business of Tech podcast focuses on the news you need to know. Covering both the story and why it matters to the way services are created and delivered, channel veteran Dave Sobel brings you up to speed and gives you resources to go deeper. With insights and analysis, this five minute podcast focuses on the knowledge you need to be effective, profitable, and relevant.