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The Loot Chest That Launched a Career in Community Management

The Loot Chest That Launched a Career in Community Management

FromCommunity Signal


The Loot Chest That Launched a Career in Community Management

FromCommunity Signal

ratings:
Length:
45 minutes
Released:
Jun 17, 2019
Format:
Podcast episode

Description

If you work in games, social media, or community management, then you know that running any communications or programming around conventions like E3 and PAX requires intense planning and coordination. Fresh off of his first on the ground activation at E3, Joe King, social media manager for GameStop, shares the ups and downs of working conventions and of working in games community management. He also shares his strategy for engaging with games communities whether he is walking the convention floor for the first time or covering the event on social media from a remote location. Joe’s career path into community management started with his love of games and quickly accelerated when he got creative with his resume. His advice for those looking to get into community management or any other field stands out: Start small, with tangible projects that can level up your skills.  Joe and Patrick discuss: What Joe did to make his resume standout when he was applying for a community position at Gearbox Software Why numbers don’t matter when you’re starting out as a streamer How landing a “dream job” can feel simultaneously exciting and paralyzing Big Quotes Authentic content is a must for any community: “I really love [working with] influencers, because the really smart ones know that you shouldn’t get caught up in your numbers for a while. Start your channel and then just start making things. Start streaming. … Then eventually, as your content gets better and better and more people see it, they’re going to realize that it’s authentic, and there’s value in it. It’s going to naturally grow [and] your audience is going to naturally grow.” –@jauxking Battling imposter syndrome when starting a new career path: “When I left [my first job in gaming], I realized that the amount of fear and anxiety that I was living with every day was crippling. … Then I left, and I realized that it was never about the job in terms of what I was doing, it was about the job in terms of what I had. I was so scared to lose it that I didn’t have the confidence that I used to have. … It took leaving to get where I am now.” –@jauxking About Joe King Joe King runs social media initiatives for GameStop. He is the former community manager for Gearbox Software and Gearbox Publishing, and has worked on such games as Borderlands, Battleborn, We Happy Few, Bulletstorm: Full Clip Edition, and many more. He recently launched Just Press Start, a podcast in which he chats with friends in the gaming industry and adjacent disciplines about what they do, how they got started, and what advice they can offer others (including him!) on how they can best achieve their personal or professional goals, rooted in gaming or not! Related Links Joe King on Twitter and Instagram Just Press Start –– Joe’s podcast Gamestop, where Joe works in social media management The tweet that Patrick posted when he first launched Community Signal E3, PAX, and Gamescom Joe also worked at Gearbox Software and Gearbox Publishing, and has worked on such games as Borderlands, Battleborn, We Happy Few, and Bulletstorm: Full Clip Edition Brad Williams, CEO and co-founder of WebDevStudios.com, former guest on Community Signal Courtney Caldwell, senior community manager at GameStop Major Nelson Radio More than 1,500 people have lost their jobs in the games industry in three months Transcript View transcript on our website Your Thoughts If you have any thoughts on this episode that you’d like to share, please leave me a comment, send me an email or a tweet. If you enjoy the show, we would be so grateful if you spread the word and supported Community Signal on Patreon.
Released:
Jun 17, 2019
Format:
Podcast episode

Titles in the series (100)

Community Signal is a podcast for experienced online community professionals, including those working in audience engagement, association management, developer relations, moderation, trust and safety, and more. It's released every two weeks and hosted by industry veteran Patrick O’Keefe.  This is a very community-focused program. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is a set of tools. Community is a strategy you apply to those tools. Marketing brings new customers. Community helps you keep them.