Greg Hay is the General Manager of Operations at Sydney Airport. Over the last few years, he’s seen first-hand how our industry has changed before, during and after COVID-19 at Australia’s busiest and most important international airport. In this special episode in partnership with UNSW’s School of Aviation, Hay talks through navigating aviation’s toughest period but also how the industry is building back better and is on the cusp of an exciting new world of electric technologies and sustainability. He also discusses the airport’s unique partnership with UNSW and how its annual scholarship scheme is boosting diversity and inclusion in the sector.