62 min listen
#318 Glenn Nethercutt - Chief Architect at Genesys
#318 Glenn Nethercutt - Chief Architect at Genesys
ratings:
Length:
60 minutes
Released:
Apr 26, 2021
Format:
Podcast episode
Description
Today we are talking to Glenn Nethercutt, the Chief Architect at Genesys. And we discuss how to empower your teams to work autonomously. What it means to digitally transform a company’s contact center, and why it’s important to listen to and implement customer feedback no matter the size of your company.
All of this, right here, right now, on the Modern CTO Podcast!
All of this, right here, right now, on the Modern CTO Podcast!
Released:
Apr 26, 2021
Format:
Podcast episode
Titles in the series (100)
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