How to Manage Your Improvement Metrics More Efficiently and Effectively

In this webinar, you will learn:

Some of the common mistakes people make when looking at performance metrics and the resulting problems
Simple, but statistically valid and effective methods for creating, maintaining, and reviewing charts over time
When to react and ask “what happened?” when reviewing new data points in a chart
When to stop overreacting to individual data points and improve the overall system, instead
How to integrate this into your use of KaiNexus or for charts you create in Excel