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044: Safety Tips for REALTORS® with Donny Allen

044: Safety Tips for REALTORS® with Donny Allen

FromNAR’s Center for REALTOR® Development


044: Safety Tips for REALTORS® with Donny Allen

FromNAR’s Center for REALTOR® Development

ratings:
Length:
55 minutes
Released:
Sep 1, 2020
Format:
Podcast episode

Description

REALTORS® are being targeted more and more over the past ten years. With September being REALTOR® Safety Month, Donny Allen joins Monica on the show today to talk about safety on the job —best practices to keep yourself and your clients safe. Monica and Donny discuss effective ways to help REALTORS® live in confidence, not in fear.   Donny grew up on large farms and ranches and had to learn to defend himself from the different animals and also gained a heightened mindset of awareness. When he got started in real estate, he found he had a passion for teaching REALTOR® safety.   When you think about safety, it’s not just physical safety; it’s our reputation’s safety and financial safety. Situational awareness is key to the real estate business now more than ever. Some vulnerable situations are meeting clients at unfamiliar properties, sitting in an open house alone, and even issues like cybersecurity.   Donny shares safety tips for meeting strangers or new clients. If you don’t know the client, try to meet them at the office first, rather than meeting them at the property. If you’re able, take someone to go along with you. Also, be conscious of what time you are meeting new clients, and arrive early to get a lay of the property. Monica talks about the protocol she uses for herself when meeting clients. It is important to have some sort of consistent system or policy so all potential clients are treated fairly. If you run an office or a brokerage, it is important to have an office policy as well. There also needs to be training around agent safety so everyone is aware and follows the same policy.   Donny and Monica talk about the public reaction to some of these safety precautions. For the majority, these safety measures are met with positive response because it protects not only the REALTOR® but also the client.   In any situation, it’s important to approach your decision based on your training and experience. Donny shares some statistics on the self-defense weapons REALTORS® carry. If you don’t think you can use a weapon for defense, don’t carry it. Regardless of what philosophy you adopt in your own business, make sure you have a plan for getting out of potentially dangerous situations, and practice that plan so you can execute it should you ever need to.   Donny shares some of the statistics on how many agents have experienced safety concerns, whether a physical attack or cyber attack. Thirty-three percent of all REALTORS® have felt uncomfortable in a situation. Monica shares her own experience with this.   There are some safety apps you can download to your phone to help keep you safe. It will come down to what is best for you, but some apps Donny recommends are CentraLock, SupraBox. Many smartphones also have an emergency SOS feature. A battery-operated noisemaker that you keep on your person can also be very effective. While these apps and devices are valuable, don’t put all of your comfort in an app. Make sure you have some sort of backup.   Donny’s parting thought for agents is to have a plan and practice different scenarios. Take a self-defense class, and always be willing to ask for help or take a buddy. The most important thing is to trust your instincts and increase your situational awareness.   Tweetables:   “I believe that with good planning, people are aware and prepared and they don’t need to live in fear.” — Monica   “That’s exactly what I want to point out. I want to bring your awareness to not only what you’re doing, but what they’re [the client] doing as well.” — Donny   “We’ve talked a lot about weapons, but I would always say getting away from the situation is best.” — Donny   Guest Links:   Donny’s Website   Nar.realtor/safety   Nar.realtor/safety/56-safety-tips-for-realtors   Additional Links:   crdpodcast.com   Online learning.REALTOR for NAR Online Education Training4RE.com — List of Classroom Courses from NAR and its affiliates   CRD@REALTORS.org   Host Information: Monica Neubauer Speaker/Podcaster/RE
Released:
Sep 1, 2020
Format:
Podcast episode

Titles in the series (98)

NAR’s Center for REALTOR® Development podcast focuses on education in the real estate industry and is hosted by Monica Neubauer, an award-winning industry leader, speaker, and instructor based in Nashville, TN. The podcast discusses formal and informal sources of industry knowledge, including NAR education and credential programs. This podcast is for REALTORS®, REALTOR® associations, real estate and allied professionals, real estate educators, education providers such as schools, and consumers.