Listen in on how Instagram may be setting up small businesses for failure by providing a “smoke and mirrors” approach to handling their customer service practices. You’re listening to Skincare Anarchy, a library of insights from full length interviews with the trend makers of tomorrows viral visions- this is your host Ekta and it is Tuesday, the 22nd of the second month of 2022. After 1.5 years of daily work, Ekta lost her work, money and time that was put into building a proper, non padded Instagram presence in a matter of seconds. What does this tell us about the business ethics of monopolizing our leading social platforms? Should we exercise our rights as consumers to demand for independent and intelligent protocols that actually WORK when you hit “submit” rather than give you fake errors and “user not found” dummy messages. “Looks can be deceiving but their influence rests of an understanding of their irrelevance. “

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