Hailing from Brittany in France, Johanna Ficatier’s career has landed her in cultures as diverse as Japan and Rochester, Minnesota. In this episode of "Problem Solved," the Mayo Clinic Senior Health Systems Engineer describes how the joy she gets from engineering interventions that help patients and doctors has her aiming to stay in healthcare at Mayo – which has more than seven decades of using engineering to improve clinical outcomes. Ficatier, active every year in IISE’s Engineering Lean & Six Sigma Conference, notes that presenting at the conference led directly to her career at Mayo.