035: Active Listening

FromDesign Kaffé

Start listening View podcast show

035: Active Listening

FromDesign Kaffé

ratings:

Length:

50 minutes

Released:

Feb 25, 2022

Format:

Podcast episode

Description

We talk about active listening: what it is, why it’s important, and tools and techniques to improve how we actively listen to our users, stakeholders, and colleagues — so that we can be better designers.
Follow us on Twitter @UX_Maturity and check out our website: uxmaturitypodcast.com.

Released:

Feb 25, 2022

Format:

Podcast episode

Titles in the series (75)

Welcome to UX Maturity, a podcast for all things UX. In our weekly episodes, we discuss a wide range of topics to explore what it means to be a designer, the challenges we face in improving the UX maturity in ourselves and our teams, and share thoughts on how we can all be better at what we do. We hope you enjoy listening!

Skip carousel

002: Who Are Your Users? How Do You Design for Everyone? by Design Kaffé
34 min listen
004: How We Learn by Design Kaffé
37 min listen
009: The Role of the Design Manager by Design Kaffé
32 min listen
005: Design Tasks by Design Kaffé
31 min listen
007: Types of Designers by Design Kaffé
35 min listen
010: Boundaries by Design Kaffé
33 min listen
015: Side Projects by Design Kaffé
30 min listen
001: Understanding and Increasing the UX Maturity of Your Org by Design Kaffé
27 min listen
008: Advice for Early-Career Designers by Design Kaffé
35 min listen
025: Tending the UX Garden by Design Kaffé
43 min listen
003: Inclusivity and Accessibility With Susan Zhuang by Design Kaffé
32 min listen
023: Creating Space for Learning and Development by Design Kaffé
47 min listen
006: Portfolio, How To Make It Work by Design Kaffé
37 min listen
011: Creativity and Innovation by Design Kaffé
35 min listen
013: Promotions and Career Progression by Design Kaffé
36 min listen
029: Loving the Problem, Not the Solution by Design Kaffé
49 min listen
017: Dealing With Conflict by Design Kaffé
34 min listen
016: Being Happy in Your Role by Design Kaffé
30 min listen
014: Giving and Receiving Feedback by Design Kaffé
33 min listen
012: The Future of Design With Federico Francioni by Design Kaffé
43 min listen
022: Hiring the Best Talent by Design Kaffé
43 min listen
028: Is Everyone a Designer? by Design Kaffé
47 min listen
024: Managing Stakeholders by Design Kaffé
44 min listen
018: The Optimum Team Size by Design Kaffé
31 min listen
019: Design Maturity = Uniformity? by Design Kaffé
29 min listen
026: Succeeding as an Introvert With Tim Yeo by Design Kaffé
55 min listen
020: Reflections — End of Season 1 by Design Kaffé
27 min listen
021: Making Mistakes by Design Kaffé
29 min listen
040: Being a Product Designer by Design Kaffé
58 min listen
033: Fun and Whimsy at Work by Design Kaffé
48 min listen

More Episodes from Design Kaffé

Skip carousel

073: Do We Need Product Managers? by Design Kaffé
43 min listen
072: Speed of Delivery, at All Costs by Design Kaffé
51 min listen
071: Money as Designers by Design Kaffé
70 min listen
070: Discrimination in the Workplace by Design Kaffé
58 min listen
069: Nepotism & Other Toxic Workplace Signs by Design Kaffé
47 min listen
068: Stigmas of Taking Time Off for Mental Health by Design Kaffé
43 min listen
067: Tiia Meuronen & Tom Kerwin on Redundancy & Pay Cuts by Design Kaffé
56 min listen
066: Poorly Delivered Feedback by Design Kaffé
54 min listen
065: Mediocrity & Low Standards by Design Kaffé
47 min listen
064: Toxic Productivity & Goal-Setting by Design Kaffé
52 min listen
063: Being Human at Work by Design Kaffé
54 min listen
062: Bad Job Search Experiences & What to Do About Them by Design Kaffé
52 min listen
061: Being Introverted in an Extraverted Workplace by Design Kaffé
51 min listen
Season 4 Trailer by Design Kaffé
4 min listen
Bonus: Reflections — End of Season 3 by Design Kaffé
40 min listen
060: Gathering Insights by Design Kaffé
42 min listen
059: Getting To and From Insights by Design Kaffé
42 min listen
058: Léa Samrani on Product & Design Collaboration by Design Kaffé
57 min listen
057: Being Data-Driven vs Data-Informed by Design Kaffé
41 min listen
056: Managing Yourself by Design Kaffé
46 min listen
055: Managing Upwards by Design Kaffé
45 min listen
054: Being Managed by Design Kaffé
51 min listen
053: Making Decisions & Bias For Action by Design Kaffé
44 min listen
052: The Value of Slack by Design Kaffé
46 min listen
051: Yuri Martins on Accessibility by Design Kaffé
57 min listen
050: Efficiency vs Effectiveness by Design Kaffé
40 min listen
049: Beyond The Core Design Skills by Design Kaffé
40 min listen
048: UX/UI Designer vs Product Designer by Design Kaffé
42 min listen
047: UX vs UI — The Great Divide? by Design Kaffé
44 min listen
046: Dealing With Ambiguity by Design Kaffé
41 min listen

Related podcast episodes

Skip carousel

059: Getting To and From Insights by Design Kaffé
42 min listen
023: Creating Space for Learning and Development by Design Kaffé
47 min listen
How to transform your UX design process with continuous customer feedback: In this Insights Unlocked episode, UserTesting’s LeTisha Shaw talks with REI’s Monique Lalonde about their continuous interview program with customers to support the product development life cycle. by Insights Unlocked
13 min listen
038: Empathy With Stakeholders by Design Kaffé
41 min listen
024: Managing Stakeholders by Design Kaffé
44 min listen
#31 | Lajja Mehta | Driving UX Research within organisations: In episode 31 we get the chance to learn from Lajja Mehta Senior UX Researcher at Salesforce and dive into UX Research at large corporations and driving it within organisation. by Designdrives
20 min listen
The UX Process | Shanisha Collins: Episode 23 Show Notes: Shanisha and I go over the entire UX Process step by step. Here’s an outline of what we discussed. Discovery and Research Phase Identify user needs and find inspiration for our design Synthesizing Research and Design... by UI Narrative: UX, UI, IxD, Design and Research
61 min listen
The Business Value of UX by UX Design Huddle
13 min listen
037: Empathy With Users by Design Kaffé
39 min listen
Laith Ulaby - Facilitating and Framing Ethical Insights: Laith Ulaby shares his colourful journey from academia to applied, how frameworks articulate and influence thinking, and the role of power in practice. Highlights include: What is reflexivity and how is it useful for researchers? Should there be an i... by Brave UX with Brendan Jarvis ??
86 min listen
Scaling UX Research : Democratization 2.0: with Roberta Dombrowski by UX Cake
38 min listen
#26 | Steve Fadden | Driving UX Research and Insights: I had the chance to chat with Steve Fadden, who is the Head of User Research for Analytics, Insights, & Measurement at Google as well as Lecturer for User Experience Research at UC Berkeley. by Designdrives
20 min listen
Nodes of Design#72: Breaking into UX Research by Varun by Nodes of Design
28 min listen
Episode 173: Voice UX with Sina Kahen: Voice UX is one of the fastest-growing technologies in history. Why is it so effective? Is it any similar to conventional UX design? Our guest today is Sina Kahen, co-founder of The Voice Course. You’ll learn the fundamentals of voice and conversational UX, how voice is used in some popular apps, and how to get started with the right tools and resources. by UI Breakfast: UI/UX Design and Product Strategy
30 min listen
022: Hiring the Best Talent by Design Kaffé
43 min listen
Nodes of Design#20: User Interviews by Ana Santos by Nodes of Design
20 min listen
What is Data-Driven Product Management with Manav Chugh: Building products that people want to use and activating users to try out new capabilities has to be the ultimate goal of every product manager. User and usage data is the enabler to make the right decisions. But data doesn’t come for free – and... by PurePerformance
53 min listen
Episode 196: The ROI of UX with Mark Baldino: How can we measure the success of our UX work as consultants? How do we even start this conversation with clients, if such metrics involve additional research work?? Our guest today is Mark Baldino, co-founder of Fuzzy Math. You’ll learn all about Mark’s consultancy and his answers to these pressing ROI questions, as well as his view on measuring user satisfaction, creating effective surveys, and more. by UI Breakfast: UI/UX Design and Product Strategy
40 min listen
UX for Change with Louisa Laughton-Scott: Episode 3 Show Notes: Louisa went from Data Research Analyst to User Experience and Interface Designer. In this conversation we talk about her challenges and success in developing her career and how you can get in involved in creating UX for Change.... by UI Narrative: UX, UI, IxD, Design and Research
51 min listen
Words Make Experiences Work: Strategic Writing for UX by UX Cake
37 min listen
A Deep Dive into Hootsuite’s Social Media Consumer Report: Why do people follow brands on social media? What prompts them to unfollow? How close are social media followers to becoming customers? These are important questions that just about every social pro has asked themselves. We can make guesses and... by Social Pros Podcast
44 min listen
Breaking Down Design Thinking by Climify
20 min listen
#65 UX Design Research Tools by Honest UX Talks
47 min listen
028: Is Everyone a Designer? by Design Kaffé
47 min listen
Designing For Accessibility And Inclusion by UX Design Huddle
12 min listen
Influencing Without Authority by UX Cake
55 min listen
Bill Albert, PhD - Quantifying the User Experience: Bill Albert reflects on what it takes to run effective UX research, why evaluating more than usability is important, and how UX leaders can unlock better budgets. Highlights include: ⭐ Are UX leaders who aren’t quantifying UX derelict in their duties?⭐ W... by Brave UX with Brendan Jarvis ??
68 min listen
Episode 75: Organizing a UX Research Panel with Ashley Warren: Research panels are a fantastic way to do UX research: instead of emailing the entire user list, you're working with a small loyal segment of your audience. Our guest today is Ashley Warren, a UX researcher at ShortStack. You'll learn how to put together a representative research panel, keep them motivated, organize the research process, and manage the results. by UI Breakfast: UI/UX Design and Product Strategy
35 min listen
Experiencing Social Media Burnout? Top Hacks to Find Joy Again: Fun fact from the BBC - after conducting a study with over 1000 social media users asking them how social media made them feel, they found that it tended to not only add stress to the users life but also increased awareness of other people’s stress.... by The Mindful Marketing Podcast (Formerly Known As The Savvy Social Podcast)
19 min listen
Indi Young - Listening Deeply to Understand the Problem Space: Indi Young challenges us to unlock the potential of the problem space, to be business-wise when engaging with stakeholders, and to listen deeply to learn peoples’ purposes. Highlights include: - Why are we so obsessed with solutions in software?- What do... by Brave UX with Brendan Jarvis ??
64 min listen

Discover this podcast and so much more

035: Active Listening

035: Active Listening

Description

Titles in the series (75)

More Episodes from Design Kaffé

Related podcast episodes