Did you know that one-third of every dollar spent in healthcare today is used for high-volume and repetitive data-driven administrative processes? The challenge has grown from the digitization of the healthcare industry, but new technologies like artificial intelligence (AI) and machine learning (ML) may also prove to be the answer. I recently came across a company called Olive that builds artificial intelligence and RPA solutions that empower healthcare organizations to improve efficiency and patient care while reducing costly administrative errors. I invited Sean Lane, CEO and Co-Founder at Olive to share his expertise in and insights. We discuss America’s growing trillion-dollar administrative burden in healthcare New applications of AI and ML in healthcare Hiring AI-based digital workers to support human colleagues How AI can reduce errors that impact patient outcomes (insurance eligibility, etc.) Sean is a technology entrepreneur with a deep background in national security and healthcare. Prior to starting his first company, BTS, Sean served as an intelligence officer at the National Security Agency and completed five tours of duty in Afghanistan and Iraq. After BTS, Sean shifted his focus to healthcare and founded Olive (fka CrossChx), a technology company that focuses on building an AI workforce to transform the healthcare industry. Sean is also the founder of Betamore and the Digital Harbor Foundation among others. He is a graduate of Miami University and his recognitions include an Honorary Doctorate of Public Service, the Bronze Star Medal, and Ernst and Young’s Entrepreneur of the Year.