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79: No, “Empathy” won’t solve all your design problems

79: No, “Empathy” won’t solve all your design problems

FromJake and Jonathan


79: No, “Empathy” won’t solve all your design problems

FromJake and Jonathan

ratings:
Length:
57 minutes
Released:
May 20, 2019
Format:
Podcast episode

Description

Tim & Amr are filling in for Jake & Jonathan this week—which means you'll actually get to listen to an episode related to the product world (shots fired)! They talk about how you shouldn't aim for empathy in design. And how books don't work.
Links:

Tim on Twitter
Amr on Twitter
Amr on Instagram
Why I Don't Believe in Empathic Design---Don Norman---Adobe Blog
Book: The Design of Everyday Things
Book: Competing Against Luck: The Story of Innovation and Customer Choice
Jobs-to-be-Done
Book: Rework
Jason Fried
DHH
Mike Matas
Andy Matuschak
Why books don't work---Andy Matuschak
Quantum Country
Learning How to Learn: Powerful mental tools to help you master tough subjects---Coursera
Book: Buy Sprint! ??‍♀️
Book: Buy Make Time! ?⏰
AJ&Smart + Jake Knapp Official Design Sprint Masterclass: ajsmart.com/masterclass ??

Your Hosts:

Follow Jake Knapp on Twitter: @jakek
Follow Jonathan Courtney on Instagram or Twitter: @jicecream
Follow AJ&Smart on Instagram or Twitter: @ajsmartdesign
Write into the podcast: pbc@ajsmart.com
Podcast editing by Jason Sanderson: PodcastTech.com
Show notes by @amrkhalifeh
Follow the podcast on Medium
Released:
May 20, 2019
Format:
Podcast episode

Titles in the series (100)

Jake and Jonathan (formally Product Breakfast Club) is a behind the scenes look at how some of the best companies in the world design their products. Jake Knapp, NY Times best-selling author of "Sprint", has helped companies like Slack, Nest and 23andMe build successful products. Jonathan Courtney, co-founder of AJ&Smart, has worked with companies like RedBull, eBay and the United Nations, to help them build better products faster. In this new, exciting podcast, the two of them have teamed up to discuss things like product design, innovation and productivity.