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472: Customer experience expert Scott Nguyen of Bodhi [Live from RE+NE]

472: Customer experience expert Scott Nguyen of Bodhi [Live from RE+NE]

FromSunCast


472: Customer experience expert Scott Nguyen of Bodhi [Live from RE+NE]

FromSunCast

ratings:
Length:
18 minutes
Released:
May 17, 2022
Format:
Podcast episode

Description

This week’s Tactical Tuesday guest is a returning SunCast collaborator & guest, Scott Nguyen of Bodhi Solar. If you haven’t heard his executive profile, I’d highly recommend you queue that up to listen to next, it’s episode 357 from 2021. In that discussion we go deep into Scott’s use of design thinking in developing his software platform focused on improving the solar customer journey. 
There really is nobody I know in the industry that’s more focused on driving customer engagement and leveraging design principles to improve the customer experience. Scott is always a wealth of knowledge, so enjoy his insights into the opportunities & obstacles that 2022 presents, which I gleaned in today’s Live interview discussion when we were together in Boston at the RE+ Northeast show in February. Scott shares his thoughts on what emerging trends to watch, and how being back in person is benefitting his company and the industry as a whole.
Are you excited we’re back in person at these events? I’d love to hear from you more about what you’re looking for now in these live events since the pandemic. Is it education? Networking? After 2 years of essentially no industry gatherings, what is it that most compels you to leave home now? Feel free to email or DM me on https://www.linkedin.com/in/nickalus (Linkedin). I have been traveling a lot lately (actually ON a plane as I type these notes, headed to TX!). LMK where you’re headed and let’s try to meet up.
If you want to connect with today's guest, check out the https://mysuncast.com/suncast-episodes/ (show notes) over on the blog.
SunCast is presented by https://www.mysuncast.com/sungrow (Sungrow), the world’s most bankable inverter brand.
You can learn more about all the sponsors who help make this show free for you, here: https://www.mysuncast.com/sponsors (www.mysuncast.com/sponsors)
Remember you can always find the resources and learn more about today’s guest, recommendations, book links, and more than 470 other founder stories and startup advice athttps://www.mysuncast.com/ ( www.mysuncast.com).
You can connect with me, Nico Johnson, on https://www.twitter.com/nicomeo (Twitter), https://www.linkedin.com/in/nickalus/ (LinkedIn) or email.
Released:
May 17, 2022
Format:
Podcast episode

Titles in the series (100)

SunCast is dedicated to providing the knowledge, research, tools and expert guidance you need to understand, grown and be ahead of the curve in the fastest growing solar markets in the world. Each week, host Nico Johnson takes you deep into conversations with solar energy industry executives from leading companies like SolarCity, SunEdison, Nextracker, Trina Solar, Conergy, Greentech Media and discovers what THEY are using to get ahead in emerging markets like Mexico, Chile, Brazil, Panama, Colombia and elsewhere in Latin America and the Caribbean. Tune in, and stay informed.