Overview:
If you are satisfied in this moment with how your business is running, we genuinely applaud you. If you still have goals to scale up, this is the episode for you. We talk about the process of hiring out, communication advice, lessons learned & conflict resolution tips. We look back on Hailey’s journey here at Glow and what the backend operations look like today.
Today We Talk About:

Our lessons learned along the way - trying things out and seeing what works
How we evolved to create our own products and wholesale line
Breakdown of the back end of the business: website, podcast, warehouse, customer service, magazine, treatment room
Hiring out: Don’t suffer and don’t settle! Take time to find the right fit. In the long run, it will be worth it
What communication style works best for our business

Glow Tip of the Week: At Glow, our mission is to go with the flow and have integrity in our decision making. We’re all just making shit up!
Links Mentioned:
⭐️ Where is my steamer from? What’s my favorite esty chair? Shop them and use code Kasey for 5% off your order HERE + Sign up for the PRO Membership at Spa & Equipment and get free shipping for a year
Kasey’s free protocol on the Cryo Freeze Facial HERE
Be sure to follow along in your print or digital version of Skin and the City magazine
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If you have 2 seconds to write us a review HERE, screenshot it and email it to us at magazine@glowskincarela.com and our Kim-Tern will be shipping you some goodies like the Manolo Blahnik - Awaken Mask pins! They’re super adorable! You’re gonna love them!
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Thanks for listening!

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