Dr. Iman Abuzeid and Rome Portlock co-founded Incredible Health after observing a disconnect: The doctors Abuzeid knew complained about understaffing at their hospitals, and yet the nurses Portlock knew complained that it could take months to get a job. “We're like, ‘Okay, this doesn't make any sense,’" Abuzeid tells host Dr. Rishi Desai. While a shortage of nurses is clearly a factor, their research determined the U.S. healthcare industry’s antiquated staffing tools were a big part of the problem. “We just figured there has to be a better way—a faster, more efficient, more scalable way to hire, and that's how Incredible Health started.” That better way involves a blend of automated screening, custom matching, focusing on ‘customer delight’ and turning the tables by having employers apply to the talent. The result is a hiring process that drops from 80 days to no more than 20. Stay tuned to find out why Abuzeid pivoted to business after earning her medical degree, the three things she thinks you can optimize for in your career, and why she considers values to be the ‘operating system’ of her company.