As you may know, I'm on a mini- family holiday this week, so in lieu of a regular episode, we're playing this. A couple of months ago, I interviewed a real Facebook ad support rep. One of the people you are on the other end of a chat window with when things go south.This was not a Facebook-sanctioned interview, so we agreed to keep this person's identity confidential — we did, however, independently confirm that he is who he says he is, and does what he says he does.I thought it was an eye-opening look behind the magic curtain there, and I hope you enjoy it too.The next episode of this podcast will be Friday, when we do an extended episode that will cover all the digital marketing news of this week.• Get each episode as a daily email newsletter (with images, videos, and links) — b.link/pod-newsletter• Join our weekly listener Zoom every Friday at 3pm Pacific. Join here: b.link/listenerzoom  ADVERTISING:As low as $20. Info at b.link/pod-ads JOIN THE COMMUNITY:- Slack: b.link/pod-slack- Discord: b.link/pod-discord- Podcast Perks: b.link/pod-perks ENJOYING THE SHOW?- Rate and review: b.link/pod-rate- Leave a voicemail: b.link/pod-voicemail FOLLOW TOD:- Twitter: b.link/pod-twitter- LinkedIn: b.link/pod-linkedin- TikTok: b.link/pod-tiktok Today in Digital Marketing is hosted by Tod Maffin (b.link/pod-todsite) and produced by engageQ digital (b.link/pod-engageq). Subscribe at https://TodayInDigital.com or wherever you get your podcasts. (Theme music by Mark Blevis. All other music licensed by Source Audio.)Privacy & Opt-Out: https://redcircle.com/privacy