Broken vacuum! So, who pays the house cleaner or the homeowner? Angela Brown, The House Cleaning Guru says we replace things we break while house cleaning. It's a cost of doing business. But a broken vacuum is normal wear and tear and the maid is not liable. Same rules apply for a toilet valve replacement as the broken vacuum. Sure, it may need vacuum repair, and you can apologize and be honest but set realistic expectations upfront. Replacement parts for old household items don't fall on the cleaning business owner or their employee. When the maid arrives to clean the vacuum and toilet should be in working order. And they should leave them in the same condition. Today's #AskaHouseCleaner sponsors are Savvy Cleaner (Training for house cleaners and maids.) And HouseCleaning360 (a referral hub for all things #Cleaning ) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show *** MORE VIDEOS ON THIS TOPIC *** How to Replace a Toilet Flapper Valve - Plumbing Tips from Roto-Rooter - https://youtu.be/bN__bV2unNI How to Replace a Toilet Flapper Valve -- by Home Repair Tutor - https://youtu.be/U1Gv2bnsPVQ Finding the Right Toilet Flapper - PlumbingSupply.com - https://youtu.be/1zNOXMHi5EM How to Fix a Toilet - Fill Valve Replacement - Homeowner Series - https://youtu.be/UygnbjIg8CY Who Pays When Stuff Breaks? Cleaning Employer or Maid? - Angela Brown - https://youtu.be/F2NaUPRYWc4 *** RESOURCES FROM THIS EPISODE *** Fluid master 400CRP14 Universal Toilet Fill Valve and Flapper Repair Kit - https://amzn.to/2DxSzLb toilet fill valve replacement kit - https://amzn.to/2UCquru toilet valve flapper - https://amzn.to/2GEn8Rk Ultimate Guide to Home Repair and Improvement, Updated Edition: Proven Money-Saving Projects; 3,400 Photos & Illustrations - https://amzn.to/2DyQ6Qr Complete Do-it-Yourself Manual Newly Updated - https://amzn.to/2PvQpR4 We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.   *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry read this: https://savvycleaner.com/product-review *** THIS SHOW WAS SPONSORED BY **