34 min listen
Ways to Reduce Employee Turnover
FromRule Your Pool
ratings:
Length:
26 minutes
Released:
Feb 9, 2022
Format:
Podcast episode
Description
00:00 - Intro01:43 - Swimming is an individual sport AND a team sport. Individual athletes racing the clock are part of a bigger team. This translates to pool companies as well.04:02 - Let's focus on people. Not the job, not the skills, the people. People are always the most important aspect of a business.04:32 - The benefits of a baseline, such as water chemistry minimums. Standards lead to collective intelligence, the team becomes more cohesive.10:09 - Build a family and team atmosphere. Gather input from employees. They know things you do not.10:45 - A reward system within the team, i.e. "Mojo" the monkey.13:41 - Involve the homeowners in appreciation of your employees too. Example: Southwest Airlines 'kick-tails'17:47 - With more profitability comes opportunities to clean up the brand. Better uniforms, cleaning the trucks, etc. Everyone wants to take pride in their work.19:25 - Increasing the margin for error also helps keep employees. Example: customer adopted the Orenda program and noticed their employees were starting with some 'early wins' and getting compliments early on. More room for error means less frustration when learning.23:24 - Training is available all over the place. Orenda has Orenda Academy, this podcast, over 100 blogs, videos and procedures too. But other companies do too. Manufacturers want to train your people.24:15 - Summary: Let your team build a healthy culture, once you have established a baseline and a family/team atmosphere. ------------------------------------Connect with Orenda TechnologiesWebsite: https://www.orendatech.comBlog: https://blog.orendatech.comYouTube: https://www.youtube.com/user/OrendaTechnologiesFacebook: https://www.facebook.com/orendatech/Instagram: https://www.instagram.com/orendatechnologies/
Released:
Feb 9, 2022
Format:
Podcast episode
Titles in the series (100)
Understanding Alkalinity: Most people in the swimming pool and spa industry know how to measure alkalinity, but they don't actually understand what it does. This episode explains what alkalinity is and how it's measured, why it slows down the change of pH, how pH determines the type of alkalinity present in a pool, and how alkalinity impacts the LSI in particular with something called carbonate alkalinity. by Rule Your Pool